Refund policy
Return & Refund Policy SD Beauty Thank you for shopping with SD Beauty. Due to the nature of our skincare and cosmetic products, we have the following return and refund policy in place. Returns We accept returns within 10 days of delivery. To be eligible for a return: • Items must be unused and unopened • Products must be in their original packaging • Proof of purchase is required For hygiene and safety reasons, we cannot accept returns on opened or used products. To request a return, please email us at: info@sdbeauty.shop If your return is approved, we will provide instructions on how and where to send your package. Customers are responsible for return shipping costs unless the item arrived damaged or incorrect. Items sent back without first requesting a return will not be accepted. ⸻ Damaged or Incorrect Items Please inspect your order upon arrival. If your item is damaged, defective, or you received the wrong product, contact us within 3 days of delivery at: info@sdbeauty.shop Include: • Your order number • Clear photos of the item and packaging We will review the issue and make it right. ⸻ Non-Returnable Items We do not accept returns on: • Opened skincare or body products • Used cosmetic items • Sale or discounted items • Gift cards All sale items are final sale. ⸻ Refunds Once we receive and inspect your return, we will notify you of approval or denial. If approved: • Refunds will be issued to your original payment method • Please allow 5–10 business days for your bank to process the refund Shipping charges are non-refundable. ⸻ Questions For any questions regarding your order, please contact: info@sdbeauty.shop